Refund policy

4H Fragrance mein hamara maqsad aapka mukammal itminan hai. Agar aap hamari product se mutma'in nahi hain, toh hum ne wapsi ka tariqa-e-kar nihayat asaan rakha hai.

1. 7-Din Ki Wapsi Ki Sahulat (7-Day Return)

Aap product milne ke 7 din ke andar exchange ya refund ke liye apply kar sakte hain. Is muddat ke baad kisi bhi qism ki wapsi qabil-e-qabool nahi hogi.

2. Wapsi Ki Sharait (Conditions)

Refund ya exchange sirf us surat mein hoga agar:

Perfume ki botal 10% se zyada istemal na hui ho.

Original packaging (box, pouch, aur label) mehfooz aur sahi halat mein ho.

Aapke paas kharidari ki raseed ya order number maujood ho.

3. Damaged Ya Wrong Product

Agar aapko parcel toota hua (damaged), leak, ya ghalat milta hai:

Foran uski tasveer ya video banayein.

Hamare WhatsApp (0307-6906998) par 24 ghanton ke andar itla' dein.

Hum aapko naya piece muft (free of cost) bhejenge.

4. Refund Ka Tariqa-e-kar

Process: Jab hamein aapka parcel wapas mil jayega aur hamari quality team usay check kar legi, toh aapka refund process shuru kar diya jayega.

Payment: Refund ki raqam aapke diye gaye bank account, EasyPaisa, ya JazzCash mein 7 working days ke andar transfer kar di jayegi.

5. Shipping Costs

Wapsi ki surat mein shipping ke akhrajaat customer ko ada karne honge, siwaye us surat ke jab product hamari taraf se damaged ya ghalat bheja gaya ho.